Notice Board
OUT OF HOURS REPEAT PRESCRIPTION ORDER LINE - 05 April 2018

Patients can order repeat prescriptions by telephoning between the hours of 5.30pm and 8.30am when the surgery is closed.

Please telephone the surgery in the usual way outside normal hours and leave your contact details and prescription order as clearly as possible.

Reception staff will action this request the following morning and prescriptions will be ready in the same time frame as normal (excluding bank holidays).

 
BLOOD PRESSURE MACHINE - 05 April 2018

The Surgery has a blood pressure machine situated in the back corridor beside the Practice Nurse. Patients can use the machine themselves and get a printout of their blood pressure at any time of the day. Please feel free to avail of this service. Please leave a record of your blood pressure reading with the Receptionist at the front desk so that we can keep your medical records up to date.

 
  Welcome

TRAMWAYS MEDICAL CENTRE
Farmley Road, Glengormley
BT36 7XX
Telephone: 028 9034 2131
FAX: 028 9083 9111
 

PLEASE SEE PRACTICE CHANGES LISTED BELOW

 

WELCOME TO TRAMWAYS MEDICAL CENTRE

The Doctors moved from Glengormley Health Centre in 1996 to our present premises. Tramways Medical Centre is committed to delivering high quality health care to its patients.  Our Doctors, Nurses and all other Support Staff are dedicated to offering a professional service. The Surgery website will help to keep our patients informed with news and information about our Practice.

SURGERY OPENING TIMES
The surgery is open Monday, Tuesday and Thursday 8.30am to 5.30pm, Wednesday 8.00am to 12.30pm and Friday 8.00am to 5.30pm. Telephone lines are open from 8.30am.
Please note: emergencies only will be dealt with between 12.30pm and 1.30pm. We close most bank holidays; please watch for information at the time. The surgery also closes every Wednesday afternoon. Please contact the surgery for the emergency on-call number on those afternoons. 

FROM 02.10.17 PROCEDURES WITHIN THE PRACTICE WILL CHANGE

Repeat Prescriptions

To make the telephone lines more available to patients to make appointments, order prescriptions that are not repeats and ask general enquiries, we are asking all patients to use the following methods of ordering REPEAT prescriptions:

  • Use our online service(patients can register for this service at front reception, please bring Photographic Identification with you)
  • Use our night time repeat prescription line which opens at 5.30pm. You can listen to the message and leave your request and it will be dealt with the next working day(excluding bank holidays)
  • Use the re-order slip and leave in at the surgery
  • Send your request in by post
  • Ask you local chemist to leave in your repeat request
  • Fax your request to the Surgery on 028 90 839111

Appointments

If you require an urgent or same day appointment you will be offered the first available appointment. Patients will be asked to give some information to the receptionist in order that she may book you an appropriate slot. If you want a Doctor of your choice, you may have to wait longer, as all Doctors do not have urgent slots available every day of the week.


Test Results

From 02.10.17 no results will be given out on a Wednesday and test results will no longer be given out at the Reception Desk, due to confidentiality.
Results of various tests from the local hospitals usually arrive late morning. These have to be seen by the doctors and then filed. If the doctor tells you to telephone for the result, please phone between 2.00pm and 3.30pm.
Please do not telephone whilst the surgery is running as this would engage our lines and may prevent patients who need urgent medical attention getting through.

At this stage we would like to thank all patients for their co-operation in helping us to provide a better service to our 10,500 patients.

 

 

 

TRAMWAYS MEDICAL CENTRE
Farmley Road, Glengormley
BT36 7XX
Telephone: 028 9034 2131
FAX: 028 9083 9111
 

PLEASE SEE PRACTICE CHANGES LISTED BELOW

 

WELCOME TO TRAMWAYS MEDICAL CENTRE

The Doctors moved from Glengormley Health Centre in 1996 to our present premises. Tramways Medical Centre is committed to delivering high quality health care to its patients.  Our Doctors, Nurses and all other Support Staff are dedicated to offering a professional service. The Surgery website will help to keep our patients informed with news and information about our Practice.

SURGERY OPENING TIMES
The surgery is open Monday, Tuesday and Thursday 8.30am to 5.30pm, Wednesday 8.00am to 12.30pm and Friday 8.00am to 5.30pm. Telephone lines are open from 8.30am.
Please note: emergencies only will be dealt with between 12.30pm and 1.30pm. We close most bank holidays; please watch for information at the time. The surgery also closes every Wednesday afternoon. Please contact the surgery for the emergency on-call number on those afternoons. 

FROM 02.10.17 PROCEDURES WITHIN THE PRACTICE WILL CHANGE

Repeat Prescriptions

To make the telephone lines more available to patients to make appointments, order prescriptions that are not repeats and ask general enquiries, we are asking all patients to use the following methods of ordering REPEAT prescriptions:

  • Use our online service(patients can register for this service at front reception, please bring Photographic Identification with you)
  • Use our night time repeat prescription line which opens at 5.30pm. You can listen to the message and leave your request and it will be dealt with the next working day(excluding bank holidays)
  • Use the re-order slip and leave in at the surgery
  • Send your request in by post
  • Ask you local chemist to leave in your repeat request
  • Fax your request to the Surgery on 028 90 839111

Appointments

If you require an urgent or same day appointment you will be offered the first available appointment. Patients will be asked to give some information to the receptionist in order that she may book you an appropriate slot. If you want a Doctor of your choice, you may have to wait longer, as all Doctors do not have urgent slots available every day of the week.


Test Results

From 02.10.17 no results will be given out on a Wednesday and test results will no longer be given out at the Reception Desk, due to confidentiality.
Results of various tests from the local hospitals usually arrive late morning. These have to be seen by the doctors and then filed. If the doctor tells you to telephone for the result, please phone between 2.00pm and 3.30pm.
Please do not telephone whilst the surgery is running as this would engage our lines and may prevent patients who need urgent medical attention getting through.

At this stage we would like to thank all patients for their co-operation in helping us to provide a better service to our 10,500 patients.